Get in touch with the PolarPlayground team

Use this page to reach our support crew, ask questions about fun-mode games or clarify how PolarPlayground stays separate from real-money gambling services in Finland.

Support for fun-mode players

If you are unsure how a game works, want more detail about virtual credits or need help with the site, send us a short message and we will reply with a clear explanation.

  • Questions about games and fun-mode mechanics
  • Clarification on age limits and 18+ notices
  • Feedback about design, accessibility or language

Project information

PolarPlayground is a social casino project focused on safe entertainment for adults. We do not offer deposits, withdrawals or real-money prizes and we do not use branding from licensed gambling operators.

Primary audience Adult players in Finland (18+)
Play mode Virtual credits · no cash-outs
Languages Finnish · English

We usually respond within one business day in Finnish or English. Please avoid sharing payment card numbers, personal ID codes or other sensitive financial details in the form.

PolarPlayground support illustration with a Nordic-style help center and fun-mode icons

Messages sent via this form relate only to PolarPlayground social casino games in fun mode and not to any real-money services.

Send a message to PolarPlayground support

Share your question or feedback about our fun-mode games and we will get back to you with a clear reply. All fields marked with * are required so that we can follow up properly.

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Support is available for questions about PolarPlayground only. We cannot assist with accounts, deposits or withdrawals on other casino or betting platforms.